- Press the HOME button on the remote
- Select Settings
- Select Internet Network in the Network & Accessories category
- Select Advanced settings
- Select Network status
- Select Check Connection.
- Select Yes on the Do you want to check the connection? screen
- Connection diagnosis will start. The connection results will be displayed after a while.
Which connection result is displaying?
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All wired connection diagnosis results are displayed as failed.
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Both local and Internet access fail when using a wired connection.
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The TV is connected to the local network but not to the Internet.
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The TV cannot access an Internet video content even if it is connected to the Internet.
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All connections diagnosis are displayed as OK
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All wired connection diagnosis results are displayed as failed.